Frequently Asked Questions
Shipping and payment methods
Products purchased before 15:00 hours will be delivered by the service "Free delivery in 1 day" consisting of delivery at the User's home during the afternoon of the following day, except weekends and holidays in which delivery will be made during the second day immediately following the last holiday. In the case of shipments to the Balearic and Canary Islands, please consult "Shipping and returns".
The delivery times are indicated below:
- Shipping to Peninsula: Between 1 and 2 working days.
- Shipping to Balearic Islands: Between 2 and 3 working days.
Currently the cash on delivery option is not available. You can pay by credit card or finance it. You can also purchase our products at the following points of sale: Points of sale
Currently we do not ship to the Canary Islands, but we do have several points of sale. You can find the nearest one to you in this link: Points of sale
You will find our return policy in the following link: General conditions of use and contracting
Product
No, our products are for adults of both sexes.
Iontophoresis or non-invasive mesotherapy is an innovative technology that consists of two very fine filaments, one of copper and the other of zinc, which create a small current that facilitates the absorption of the active ingredients contained in the patch.
All our products are tested in external laboratories, making efficacy tests before being put on the market. You can obtain more information in the following link: Efficacy studies
Within our product range we have two types of products: slimming and weight control. The reducers are mainly aimed at localized fat, orange peel skin and cellulite. On the other hand, weight control products will help you to lose weight.
From the range of reducers we have four products, which you can find in this link: Gearboxes
For dark circles under the eyes, bags and expression wrinkles, we have the facial range: Facial
And finally, for hair care and to combat hair loss, our hair care range: Capillary
ION Patch Reducer (Information and method of use)
Due to the concentration of active ingredients, we only recommend using 2 patches per day.
You should apply two patches on the area to be treated and change them for two new ones every 24 hours. The patches can get wet, without any problem. We always recommend changing the point of application by a few centimeters, i.e., do not apply the patch on the exact same spot.
Yes, in the area where you want to be treated, always rotating the point of application.
Yes, there is no problem. The currents used by the patch will not stop working or give you any cramp.
Do not use with other anti-cellulite treatments or other products containing iodine.
In the case of a moisturizer, just be careful not to apply it on the area where you put your Ion Patch Reducer, otherwise it will not stick properly.
The patch will help you achieve your goals to get rid of cellulite. But, as you know, cellulite is something genetic and that today there is nothing that ends it permanently, it is always lurking to make its appearance in the area that least interests us. So a balanced diet and exercise are basic in any fat reduction and anti-cellulite plan.
For maximum effectiveness, first do the complete treatment in one area, and then in the other desired area.
If you perform eight weeks of treatment, after these, you will have to rest for two weeks to be able to start the treatment again. Either in the same area or in a different area.
Ion Patch Reducer is intended for use by people who do not have any health problems such as diabetes, kidney or thyroid problems, high blood pressure or any other disease. It is also not recommended for pregnant and/or lactating women. However, if you are taking medication on an ongoing basis, it is always best to consult your doctor.
ION Shot Reducer (Information and method of use)
You should take one a day in the morning. We recommend fasting.
Green coffee, seeds, acerola, Vitamin C, centella asiatica and horsetail.
- Contains Vitamin C, Zinc and Copper that contribute to the protection of cells against oxidative damage.
- Vitamin C also contributes to normal collagen formation for normal skin function.
- Zinc also helps to maintain the skin in optimal conditions.
Not recommended for pregnant and/or lactating women.
ION Patch Hair (Information and method of use)
The Ion Patch Hair fights seasonal & androgenic hair loss, contains 2 innovative, effective and biotechnological active ingredients. The active ingredients penetrate for 24h.
The patch contains 2 innovative, effective and biotechnological active ingredients:
The Capilia Longaa biotechnological active ingredient based on cell proliferation. It contains Curcuma Longa. This active ingredient helps to:
- Reduces hair loss by up to 89%*.
- Stimulates hair density, quality and growth: 13,500 hairs on average**.
- Dermal Papilla Cell Proliferation +177% (MINOXIDIL +170%)
- Delays hair loss and fortifies the hair
- Restart the hair cycle
- Stimulates microcirculation and nutrition of the hair bulb.
- Activates hair follicle regeneration.
and on the other hand, the Renaissancewhich is based on tissue regeneration. Complex of 4 peptides that improves the natural processes of regeneration and reconstruction of the skin. Improves capillary structure and density.
Apply 2 patches a day on the upper back or on the nape of the neck, one on the left and one on the right. Leave them on for 24 hours, after 24 hours change them for 2 new ones, slightly varying the position so as not to stress the skin too much.
The recommended treatment is 5 months.
The minimum treatment is 3 months.
After 5 consecutive months of treatment, a 3-month break is recommended.
No, the active ingredient of the Renaissance improves the natural processes of regeneration and reconstruction of the skin and improves hair structure and density as well.
Not recommended for pregnant and/or lactating women.
IONTECH Eyes (Information)
Iontech Eyes contains patches with iontophoresis technology and a serum to be applied every night.
It is a monthly pack for dark circles, bags and expression lines, composed of 6 patch kits (2 for the eye contour and 2 for expression lines).
- Helps to visually reduce the volume of the bags.
- Reduces the color of dark circles under the eyes and helps to restore skin firmness.
- Improves skin hydration and elasticity (visibly reducing wrinkles).
Patch:
- Syn Hycan: anti-aging and remodeling action
- Blueberries: antioxidant action
- Green tea: decongestant effect
- Kigelia africana: tensor and anti-aging properties
Serum:
- Eye'fective: flower-based active ingredient helps to reduce the color of dark circles under the eyes and restore firmness to drooping eyelids.
- Eyeliss: composition rich in hesperidin, which helps to reduce the volume of bags.
- Hyaluronic acid: plumping and moisturizing action that helps to reduce wrinkles.
No, none.
Apply sunscreen +50 SPF after removing the patches to avoid hyperpigmentation.